About us

YOUR TERMS AND CONDITIONS OF USE

It is first shown that the general conditions of sale apply to all purchases of products through the site 'likeacolor.com'. The customer acknowledges having read prior to any order and have fully accepted, without reservation.
Any purchases made through the site likeacolor.com implies full membership to these terms. The validation of the order confirming the full acceptance of these conditions by the customer.
The data recorded on the site likeacolor.com constitutes proof of all elements of the order placed by the customer (ID, shipping address and billing, product references, quantities, payment methods and indicative list ... not exhaustive).

 
1 / Subject
 
2 / likeacolor.com
 
3 / Product Information
 
4 / Prices and invoicing
 
5 / Manufacturing lead times and delivery times
 
6 / Delivery Problems
 
7 / Accounts Receivable and Order
 
8 / Product Availability
 
9 / Payment
10 / Safety
11 / Faculty of withdrawal refund
12 / Intellectual Property
13 / Liability
14 / Retention of property
15 / Data protection
16 / Applicable Law, Litigation





1. RE

1.1 These conditions concern the sale of goods and provision of services by likeacolor.com (see Section 2) to one of its customers, through a mail order system.
1.2 These sales were subject to the satisfaction of customer needs as a consumer, for a final consumption of products or services.



2. LIKEACOLOR.COM

likeacolor.com is a site owned by SAS About Grey. Likeacolor is a registered trademark of SAS About Grey, a company with capital of 8,000 euros, registered with the Trade and Companies Registry under No. Siret: 538 512 922 0001 3. Its head office is located at 5a Place Parmentier 92200 Neuilly sur Seine
likeacolor.com is addressed primarily to individuals. Unless otherwise stated, prices are all taxes included.



3. PRODUCT INFORMATION

3.1 The products are marketed likeacolor.com cut vinyl products based on information provided by the customer or provided by likeacolor in the data sheets.
3.2 In accordance with Article L. 111-1 of the Consumer Code, the presentation of products offered on the site likeacolor.com allows the customer to know the essential characteristics of the product they wish to order.
3.3 likeacolor.com describes and presents the products for sale on likeacolor.com with the greatest accuracy. In no event shall likeacolor not be held due to any changes or errors in the description of the characteristics of the product purchased. The validity of the sale will not be affected. Similarly, photographs of the products, to support the description text, do not enter into the contract. In no event shall likeacolor not be held due to any changes or errors in the representation of the product.



4. PRICES AND BILLING

4.1 Unless otherwise stated, prices are quoted in Euro including VAT. They do not include shipping costs and speed of execution, if any, are extra. The amount of these is shown at the end of the command line, before its settlement.
4.2 likeacolor.com reserves the right to change its prices at any time. No changes after taking the order can not be applied. The client is assured that the price mentioned when his order is the price that will be applied.
4.3 The commercial invoice is sent to the customer by email. This bill contains all the components of the order, the recipient information and an order number.



5. TIME OF MANUFACTURE AND DELIVERY

5.1 The delivery date is indicated before the validation of the order. The customer can modify if desired.
The delivery date is valid from the time the order is said to be paid by the client (whether through a cash settlement or by invoice) before the date and time indicated in the choice of delivery method. The customer can choose an earlier or later than the date which is the default. No surcharge is applied when the customer chose a date after the date the normal time. The customer can choose a delivery date earlier by setting an additional cost of implementing a procedure to process the order urgently. The price of this additional cost is indicated in the selection.
The delivery date is applicable provided that all products are in stock and the realization of the order does not require special treatment (pattern rework, printing complicated to make). In the case of impossibility, the customer will be notified by email within 24 hours that his order is not feasible in these times. A new deadline will be proposed.
No refund of the additional cost of manufacturing emergency may not be claimed if the delivery date specified is exceeded. Only exceeded by the shipment date will automatically result in a refund likeacolor at the height of the overshoot. The shipping date is set by likeacolor depending on the chosen delivery date and delivery period generally observed for the shipping method chosen.
5.2 Deliveries are made by independent likeacolor.com of the delivery address specified by the customer. The customer has the opportunity to come himself to get his command.
5.3 Deliveries are made within the range 0 to 3 days (in France) by type of carrier chosen by the customer. The delivery time is counting after accepting payment. In any event, the delivery time can not exceed 30 days from the order confirmation email to the customer. In case of exceeding the deadline for delivery of more than 7 (seven) days, the customer may cancel the order by registered mail with return receipt addressed to the following address.

LIKE A COLOR
Customer Service
7 rue Godillot
93400 Saint Ouen

5.4 All products are deposited at the customer's shipping address specified when ordering.
5.5 Delivery is deemed to be made the first presentation by the carrier to the customer of the products ordered.



6. DELIVERY PROBLEMS

6.1 The products travel under the responsibility of the carrier and likeacolor.com. It is the customer upon receipt of the goods to verify the contents and condition and make any reservations or claims that may appear justified (damages, produced missing compared to the slip, damaged package, broken products ... ).
6.2 Any claim must be indicated on the delivery form of handwritten reserves, accompanied by the signature of the customer. The customer will have to confirm this claim likeacolor.com within 2 (two) business days following the date of delivery, by email at contact@likeacolor.com or registered mail with return receipt stating the claim to the following address.

LIKE A COLOR
Customer Service
7 rue Godillot
93400 Saint Ouen

Any claim beyond this time will be rejected. When a claim is accepted, the customer will be offered a new shipment of the order.
6.3 If the goods delivered do not conform in kind or in quality to that specified in the email order confirmation sent to the customer likeacolor.com, the customer must make claims within 2 (two) business days following the delivery date. Any claim beyond this time will be rejected. This claim will be made by e-mail to contact@likeacolor.com or by mail at the following address.

LIKE A COLOR
Customer Service
7 rue Godillot
93400 Saint Ouen

In all cases, the customer must specify the invoice number, number of delivery note, references and quantities of products ordered and products delivered by any error (numbers and quantities). In case of error or a problem of delivery, the customer will be offered an exchange.
6.4 Any product for exchange or refund will be returned to likeacolor.com as a whole and in its original packaging, by international registered mail, at the following address.

LIKE A COLOR
Customer Service
7 rue Godillot
93400 Saint Ouen

To be accepted, any return will be reported in advance to Client service likeacolor.com. In the case where the error was found, return costs are the responsibility of likeacolor.com. They are advanced by the customer and refunded upon submission of an invoice for the so-called shipping.



7. ACCOUNT AND ORDER

7.1 Opening a client account
To order on the site likeacolor.com, likeacolor urges customers to open an account. A number of information is requested from the customer. This account is protected by a password. likeacolor can not provide telephone that password. If lost, likeacolor may return the password to the email address used to create the customer account.
7.2 Reality of the order
The order will become final when likeacolor.com has acknowledged receipt to the customer by e-mail sent to the e-mail billing mentioned by the customer during the ordering and / or by mail at the address PO billing mentioned by the customer.



8. AVAILABILITY OF PRODUCTS

8.1 The products are offered for sale within the limits of available stocks and procurement opportunities for suppliers of likeacolor. Availability will be confirmed during the preparation of the order.
8.2 In case of shortage or lack of supply within a maximum of 30 (thirty) days, the customer will be asked to refer to another product or cancel the order. These outages are possible totally beyond our control, responsibility likeacolor.com not be incurred as a result.
8.3 likeacolor.com can not be held responsible for any delay or failure in delivery due to stock shortages, a delay or a failure to supply by the supplier, to a force majeure, a strike at its supplier, its carrier, any intermediary or its employees, or in case of disruption of postal services, transport, communications, or in case of flood, fire or other involuntary cause.



9. PAYMENT

Likeacolor.com 9.1 offers a number of means of payment. Unless prior agreement likeacolor, products are payable to the order.
9.2 Payment by credit card
The customer can pay by credit card on one of the following abbreviations: CB, VISA, MASTERCARD, KANGAROO and DAWN.
9.3 Payment by check
The customer can also pay by check or postal order. If he chooses this method of payment, it will then send a check by mail within 24 hours of order by indicating on the back of his check the order number assigned to him online. An order paid by check will be processed upon receipt of registration and payment. After a period of 15 (fifteen) days after the date of order, if payment not reach us, it is automatically canceled and the customer will be notified by email.
9.4 Payment by bank transfer
The customer can also pay by bank transfer. If he chooses this method of payment, he will then make payment within 24 hours of order by indicating in the wording of the transfer order number assigned to him online. Bank details will be provided in the email order confirmation. An order paid by bank transfer is processed upon receipt of registration and payment. That is to say as soon as the transfer appears on the account likeacolor. After a period of 15 days after the date of order, if payment not reach us, it is automatically canceled and the customer will be notified by email.
9.5 The order will be considered effective by likeacolor.com when the payment centers concerned have given their approval. In case of refusal, the order will be canceled and the customer will be notified by phone or email.
9.6 likeacolor.com reserves the right to ask the client credentials to definitively confirm the registration of the order. This check is not systematic. When it occurs, the customer is notified by email within 24 hours (excluding Saturdays, Sundays and holidays) after payment of the order. The delivery date will be shifted by as many days waiting for items requested by the client likeacolor.com. The customer will be informed by email.
likeacolor.com reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information given by the buyer when the order is taken, commit this: if error in the recipient's details, the seller can not be held responsible for failure in which it could be deliver the order.



10. SECURITY

Our site includes a security system such as SSL via the CM CIC CIC bank, which encrypts data during transmission mentioned the settlement of an order by credit card. Some orders are subject to verification by our anti-fraud service. In this case you will be notified by e-mail to send documents to validate your order, including to verify your identity.



11. REJECTION OF GOODS, REIMBURSEMENT

11.1 The customer has a period of 7 (seven) days from the delivery of his order to withdraw. In this case it should return the product in perfect condition in its original packaging to the following address.


LIKE A COLOR
Customer Service
7 rue Godillot
93400 Saint Ouen


Only items not specifically customized by the customer are of this article, in accordance with Article L 121-20-2 of the Consumer Code.

11.2 The customer wishing to return products must absolutely first inform the Customer Service likeacolor.com within 7 (seven) days from the date of receipt of his order, by e contact@likeacolor.com. Upon receipt of the request for withdrawal, Client likeacolor.com to assign a number to return the product and forward it to the customer by email or phone. The customer then has 7 (seven) days to return the product. No product returned without this number of return will be refunded to the customer.
11.3 The customer will receive a full refund of the price paid for the returned goods (excluding services and delivery costs or workmanship). This refund will be sent within a maximum of 30 (thirty) days of receipt of goods in question and after verification of their status. The return costs will be borne by the customer. Products shipped against payment or postage due will be refused.



12. INTELLECTUAL PROPERTY

The site 'likeacolor.com' and its components are protected by intellectual property code. Reproduction is prohibited without prior permission. Any use in other conditions constitutes an infringement offense punishable under the provisions of the Code of intellectual property.



13. LIABILITY

likeacolor.com can not be held liable for consequential damages or for loss of any kind (financial, marketing, image, data, information ...) resulting from the use or inability or Partial using the product.



14. RETENTION OF PROPERTY

14.1 The goods ordered on the site remain the property of likeacolor.com likeacolor until paid in full. Sales are made with reservation of ownership. The transfer of ownership takes place only when the amount of the order has been paid in full by the customer. Failure to pay full or partial amount of the order may result in claims by likeacolor.com goods.
14.2 This retention of title shall not prevent the transfer to the client for risk of loss or damage to goods as well as damages that may occur after delivery.



15. PROTECTION OF PERSONAL DATA

The customer data collected on this site by likeacolor to him. Accordance with the Data Protection Act, the processing of personal information about customers of SAS, likeacolor has been declared to the Commission Nationale Informatique et Libertés (CNIL). Under Law No. 78-17 of 6 January 1978 relating to computers, files and freedoms, everyone has a right to access, rectification and opposition to personal data concerning him. To do this, simply make a request stating your full name, date and place of birth and address, or by email at contact@likeacolor.com or by postal mail sent to the address follows.

LIKE A COLOR
Customer Service
7 rue Godillot
93400 Saint Ouen



16. LAW, DISPUTES

The parties agree that the contract is subject to French law. The language of this contract is French. Disputes fall within the competence of the Tribunal de Grande Instance in Paris.

 

The terms may be changed at any time without notice.